Job Description
Join our dynamic Oklahoma City team as an Entry-Level Customer Specialist! We're urgently hiring motivated individuals to deliver exceptional client experiences while launching their careers. Enjoy a $5,000 sign-on bonus for immediate starters and comprehensive benefits including health insurance, 401k matching, and paid training. This role offers rapid growth opportunities in our expanding operations center.
Our fast-paced environment values teamwork and innovation. You'll work alongside industry leaders while developing transferable skills in communication, problem-solving, and digital tools. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with support teams to resolve complex issues
- Participate in weekly training sessions to enhance product knowledge
- Meet daily performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; college degree preferred
- 0-2 years of customer service experience
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office suite
- Ability to multitask in a fast-paced environment
- Strong problem-solving and critical thinking abilities
- Willingness to work flexible shifts including weekends
- Valid Oklahoma driver's license (if required for local travel)