Job Description
Join our dynamic team at Coastal Innovations Group as we expand our Virginia Beach operations! We're urgently seeking motivated entry-level professionals to kickstart their careers with a competitive salary and immediate $5,000 sign-on bonus. No experience necessary - we provide comprehensive training and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to enter the thriving Virginia Beach tech sector.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve service issues
- Contribute to process improvement initiatives
- Participate in ongoing product knowledge training
- Support sales and marketing campaigns as needed
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to our Virginia Beach office
- Must be authorized to work in the United States