Job Description
Join our dynamic team in Philadelphia and kickstart your career immediately! We're seeking motivated individuals with no prior experience for our customer service specialist roles. Enjoy comprehensive training, a supportive work environment, and the opportunity to grow with a forward-thinking company. Benefits include health insurance, paid time off, and career advancement pathways. Start your journey tomorrow – apply now!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Philadelphia office
- Must be available for immediate start date