Job Description
Join Metro Staffing Solutions for an exciting entry-level opportunity in Washington DC! We're seeking motivated individuals ready to start immediately with no prior experience required. Enjoy a competitive hourly rate plus a $1,500 sign-on bonus upon completion of training. This is your chance to launch your career in customer service while working with a supportive team in the heart of the nation's capital. Apply today and begin your professional journey tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Provide accurate information about company products and services
- Document interactions and maintain detailed case notes in CRM systems
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics for call volume and resolution times
- Participate in ongoing training programs to enhance skills
- Contribute to a positive team environment through active communication
Qualifications
- High school diploma or equivalent (no college experience required)
- Ability to start work immediately upon offer
- Strong verbal communication skills in English
- Basic computer proficiency with Microsoft Office Suite
- Must reside within Washington DC metropolitan area
- Passion for helping others and learning new systems
- Flexible availability to work weekdays and weekends as needed
- Reliable transportation to our downtown office location