Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Memphis! We're urgently hiring motivated individuals with no prior experience – we provide comprehensive training. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for career changers or recent graduates!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve processes
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Customer service mindset