Job Description
Launch your career with Jacksonville Solutions Group! We're seeking motivated Entry-Level Customer Service Specialists for immediate full-time positions. No prior experience required - we provide comprehensive training to set you up for success. Join our dynamic team in Jacksonville and start earning competitive wages with benefits day one. Perfect for recent graduates or career changers looking for stable, growth-oriented opportunities.
Why join us?
- Immediate hire - start next week
- Full benefits package (health/dental/vision)
- Paid on-the-job training
- Clear career advancement path
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic account issues and process transactions
- Document interactions in CRM systems accurately
- Collaborate with team members to solve complex problems
- Meet daily performance and quality metrics
- Participate in ongoing training programs
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills (written/spoken)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- No prior experience necessary
- Must pass background check
- Reliable transportation required