Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist in San Antonio! We're seeking motivated individuals with no prior experience for immediate direct-hire positions. Enjoy comprehensive paid training, career advancement opportunities, and a supportive team environment. Perfect for recent graduates or career changers looking to start in customer service with competitive pay and benefits.
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Update and maintain customer records in CRM systems
- Collaborate with team to meet service level agreements
- Process transactions and troubleshoot account issues
- Identify opportunities to improve customer experience
- Adhere to company policies and compliance standards
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to work in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown San Antonio location
- Customer service mindset (no experience necessary)