Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and start your career tomorrow! No prior experience required—just a positive attitude and eagerness to learn. We provide comprehensive training and a supportive environment for growth. Perfect for recent graduates or career changers looking for immediate opportunities in Jacksonville's thriving business sector.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve basic customer issues using established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and data security guidelines
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Basic computer proficiency
- Reliable transportation to Jacksonville office
- Ability to work flexible shifts including weekends
- Positive attitude and team player mindset