Job Description
Are you ready to launch your career in Indianapolis? Horizon Solutions Inc. is currently hiring for multiple Entry-Level Customer Service Representative positions. We are looking for enthusiastic individuals who are eager to learn and grow within a supportive, professional environment.
We offer a Generous Sign-On Bonus for new hires who start immediately, making this the perfect opportunity to secure your financial future without prior experience required.
As a member of our team, you will play a crucial role in ensuring our clients receive top-tier service. We provide comprehensive training and a clear pathway for career advancement.
Responsibilities
- Communicate with Customers: Handle inbound and outbound calls and emails to resolve customer inquiries and provide accurate information.
- Process Orders: Accurately input and process customer orders, returns, and exchanges using our CRM software.
- Problem Solving: Identify customer needs and troubleshoot issues to ensure high levels of customer satisfaction.
- Data Management: Maintain and update customer records and databases with precision.
- Team Collaboration: Work closely with team members and supervisors to meet daily performance goals.
- Training Compliance: Complete all required training modules and adhere to company policies and procedures.
Qualifications
- Education: High school diploma or GED is required.
- Experience: No prior experience is necessary! We value attitude and aptitude over history.
- Skills: Basic computer proficiency and typing skills are preferred.
- Communication: Strong verbal and written communication skills.
- Availability: Ability to work full-time hours, including weekends if necessary.
- Transportation: Reliable transportation to and from the Indianapolis office.