Job Description
Urgent Hiring: Start Tomorrow! Are you looking for a high-impact role with immediate availability? Apex Logistics Solutions is currently seeking dedicated Night Shift Customer Service Representatives to join our team in Columbus, Ohio.
We are transforming the logistics industry and need energetic individuals to support our 24/7 operations. If you are available to start immediately and thrive in a fast-paced evening environment, we want to hear from you.
Why Apply?
- Immediate Start Date: Interviews held today, start tomorrow.
- Competitive Pay: Earn $18.50 - $24.00/hour with shift differentials.
- Full-Time Stability: Consistent night shift schedule with comprehensive benefits.
Join a company that values your time and talent. Apply now to secure your position for the upcoming night shift!
Responsibilities
- Manage high-volume inbound and outbound calls during night shift hours.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Process orders, returns, and account updates with 100% accuracy.
- Document all interactions and customer feedback in the CRM system.
- Collaborate with the day shift team to ensure seamless service continuity.
- Identify opportunities to upsell products and improve customer retention.
- Adhere to all company safety and compliance protocols.
Qualifications
- High School Diploma or GED required.
- Must be available to work rotating night shifts (e.g., 10:00 PM – 6:00 AM).
- Basic computer proficiency and typing speed (40+ WPM).
- Strong verbal communication skills and a professional telephone manner.
- Ability to work independently with minimal supervision.
- Reliable transportation is required.
- Previous experience in customer service or logistics is a plus but not mandatory.