Job Description
We are currently seeking ambitious and motivated individuals to join our growing team as Entry Level Customer Service Representatives. This is a Direct Hire position, offering a stable career path rather than temporary work.
Based in Fresno, CA, our company is committed to excellence and values the potential of new talent. You will be trained to handle client relations, data management, and operational support.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Manage customer accounts, process orders, and handle returns or exchanges.
- Input and maintain accurate data in our internal systems.
- Assist in the development and implementation of new service strategies.
- Resolve customer complaints and escalate complex issues to management.
Qualifications
- High School Diploma or GED is required.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to learn new software quickly and adapt to changing environments.
- Must be reliable, punctual, and able to work full-time hours.