Job Description
Join our dynamic team in Detroit with an urgent hiring initiative for entry-level professionals! We're offering immediate full-time roles with a competitive hourly wage plus a $2,500 sign-on bonus for qualified candidates. Perfect for recent graduates or career changers seeking growth in a fast-paced environment.
Our company provides comprehensive training, career advancement opportunities, and a supportive workplace culture. Don't miss this chance to launch your career in Detroit's thriving business sector!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve issues efficiently using CRM systems and internal resources
- Document interactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Meet daily performance metrics including response times and resolution rates
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficient with Microsoft Office and basic tech tools
- Positive attitude and willingness to learn
- Authorized to work in the United States