Job Description
Launch your career with CityTech Solutions! We're urgently hiring motivated Entry-Level Customer Service Representatives in San Francisco, CA. This is your chance to join a dynamic team with comprehensive training and a guaranteed sign-on bonus for qualified candidates. Perfect for recent graduates or career changers seeking growth in a supportive environment.
Enjoy competitive pay, full benefits, and career advancement opportunities in the heart of San Francisco. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction rates
- Document interactions and update CRM systems accurately
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality standards
- Participate in ongoing product and service training
- Support sales initiatives through upselling opportunities
Qualifications
- High school diploma or equivalent; college degree preferred
- No prior experience required – training provided
- Strong verbal and written communication skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening