Job Description
Join our dynamic team immediately as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals in San Jose with no prior experience required. If you're eager to start your career in a fast-paced tech environment, this is your golden opportunity. Enjoy comprehensive training, flexible schedules, and a supportive team culture. Don't miss out on this chance to grow professionally while making a real impact!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with step-by-step guidance
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex escalations
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends