Job Description
Join our dynamic team at Detroit Community Services and kickstart your career in customer service! We're urgently hiring motivated individuals for entry-level positions where you'll make a direct impact on our community. Enjoy competitive pay, comprehensive training, and a supportive work environment. This direct hire opportunity offers stability and growth potential in one of Detroit's most rewarding sectors. Apply today and become part of our mission to deliver exceptional service!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records in our CRM system
- Resolve customer concerns efficiently while adhering to company protocols
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and skills
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent (some college preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude with a service-oriented mindset
- Willingness to work flexible hours including weekends
- No prior experience required – we provide full training!