Job Description
Join our award-winning team in Wichita, KS! We're urgently seeking energetic Part-Time Customer Service Representatives to deliver exceptional client experiences. This direct-hire opportunity offers competitive pay, flexible scheduling, and immediate start dates. As a key member of our client support team, you'll be the face of our brand while working in a dynamic, supportive environment. No nights or weekends required!
Why Choose Us?
- Direct hire with benefits package
- Paid training and career advancement
- Modern downtown Wichita office
- Team-based recognition programs
- Flexible 20-30 hour weekly schedules
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM systems with 100% accuracy
- Collaborate with support teams to resolve complex cases
- Maintain product knowledge through continuous training
- Upsell products/services when appropriate
- Meet/exceed customer satisfaction metrics
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Wichita office
- Available for 3-5 weekday shifts