Job Description
Join our dynamic team at Apex Solutions Group! We're urgently seeking motivated individuals for entry-level Customer Service roles in Raleigh, NC. No prior experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions using CRM systems
- Collaborate with team members to ensure customer satisfaction
- Meet performance metrics for response times and resolution rates
Qualifications
- No experience necessary – all training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends