Job Description
Join Memphis Growth Partners and kickstart your career with no experience required! We're seeking motivated individuals to join our dynamic team as Customer Service Representatives. This direct-hire opportunity offers comprehensive training and a supportive environment to help you thrive. If you're a Memphis local eager to grow professionally, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution rates
- Process transactions and update customer records
- Participate in ongoing training programs
Qualifications
- No prior experience required – we train!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality
- Passion for helping others