Job Description
Join our dynamic team at GlobalConnect Solutions! We're urgently seeking motivated individuals for entry-level customer service roles in San Jose. No experience required – we provide comprehensive training to launch your career in tech support. Enjoy competitive pay, flexible scheduling, and opportunities for growth. Perfect for recent graduates or career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with technical teams to resolve complex issues
- Meet daily performance metrics
- Participate in ongoing training programs
- Maintain positive brand image through professional communication
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Customer service mindset
- Valid work authorization
- No prior experience required