Job Description
Urgently Hiring in San Jose! No Experience Needed! Kickstart your career with TechNova Solutions, a leading tech support company. We're seeking motivated individuals to join our dynamic team as Entry-Level Customer Service Associates. No prior experience required – we provide comprehensive training!
Why Join Us?
- Competitive hourly pay + performance bonuses
- Comprehensive paid training program
- Clear career advancement opportunities
- Modern, collaborative work environment
- Full benefits package (medical/dental/vision)
Perfect for recent graduates, career changers, or anyone ready to build their professional foundation. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with patience and clarity
- Document interactions and track cases in CRM system
- Collaborate with team members to resolve complex issues
- Continuously improve product knowledge
- Meet daily performance metrics
- Uphold company standards for customer satisfaction
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer literacy
- Ability to learn new technologies
- Positive attitude and team player
- Problem-solving mindset
- Reliable and punctual