Job Description
Join our dynamic team in Louisville and kickstart your career with zero experience required! We're seeking motivated individuals for our entry-level customer service role where you'll receive comprehensive training and ongoing support to succeed. Enjoy competitive pay, benefits, and a collaborative environment focused on your growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution rates
- Participate in weekly training sessions to enhance skills
- Contribute to a positive team culture through active communication
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and ability to thrive in a fast-paced environment
- Reliable attendance and punctuality
- Problem-solving mindset with patience and empathy