Job Description
Join our dynamic team at Innovate Solutions Group as an Entry-Level Customer Associate! We're urgently hiring motivated individuals in Baltimore to launch their careers in customer service and operations. This is your opportunity to gain hands-on experience in a fast-paced environment while developing transferable skills that will propel your professional growth. Enjoy competitive compensation, comprehensive training, and a supportive culture focused on your success. Apply now – positions are filling rapidly!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve customer inquiries efficiently
- Support daily operational tasks including inventory management and data entry
- Adhere to company policies and compliance standards
- Identify opportunities to improve customer experience workflows
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or administrative experience preferred
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite and basic tech tools
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new processes
- Valid authorization to work in the United States
- Must be available for flexible scheduling including weekends