Job Description
Are you looking for a Direct Hire position with Weekly Pay in Orlando, FL?
We are currently seeking a dedicated Customer Service Representative to join our high-performing team. This is a Direct Hire opportunity for a stable, long-term career with competitive benefits and a commitment to weekly paychecks.
At Apex Logistics Partners, we pride ourselves on providing top-tier service to our clients. If you are ready to start immediately and value reliability, we want to hear from you.
Why Join Us?
- Direct Hire Status: No more temp-to-hire limbo; secure your future with us.
- Weekly Pay: Get paid on time, every time, with our direct deposit system.
- Immediate Start: Onboarding begins this week for qualified candidates.
- Modern Environment: Work in a dynamic, professional setting.
Responsibilities
- Manage Inquiries: Handle high-volume customer calls and emails with professionalism and efficiency.
- Problem Resolution: Resolve customer issues and complaints promptly to ensure high satisfaction scores.
- Data Entry: Maintain accurate records of customer interactions, transactions, and account information.
- Order Processing: Process orders, returns, and exchanges accurately and in a timely manner.
- Customer Support: Assist clients with product information and service inquiries.
- Collaboration: Work closely with the logistics and sales teams to ensure seamless operations.
Qualifications
- Experience: Minimum of 1-2 years of experience in customer service or retail.
- Communication: Excellent verbal and written communication skills in English.
- Computer Literacy: Proficiency in Microsoft Office Suite (Excel, Word) and CRM software.
- Reliability: Demonstrated ability to arrive on time and maintain a consistent attendance record.
- Education: High School Diploma or GED equivalent required.
- Attitude: A positive, solution-oriented mindset with a strong focus on teamwork.