Job Description
Join Atlanta's fastest-growing customer service team! We're hiring immediately for motivated individuals ready to start tomorrow. At Atlanta Connect Solutions, we empower our team with cutting-edge tools and competitive benefits while serving local businesses. This is your chance to build a rewarding career in Atlanta's thriving service sector.
Why join us?
- Immediate start date
- Comprehensive health benefits
- Professional growth opportunities
- Local business partnerships
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve technical issues for local business clients
- Document cases in CRM system with 98% accuracy
- Collaborate with Atlanta-based tech support teams
- Meet monthly performance targets for resolution times
- Train on proprietary client management software
- Participate in weekly Atlanta client strategy meetings
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with Microsoft Office Suite
- Clear communication skills (written & verbal)
- Ability to work flexible shifts including weekends
- Atlanta local residents strongly preferred
- QuickBooks knowledge a plus
- Valid Georgia ID required