Job Description
Join our dynamic team at Metro Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences during high-traffic weekend hours. This role offers competitive compensation, flexible scheduling, and opportunities for growth in Milwaukee's thriving retail sector. If you thrive in fast-paced environments and prioritize customer satisfaction, we want you on our team!
Responsibilities
- Deliver exceptional in-store customer service with product knowledge and problem-solving skills
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Manage inventory through stock rotation and replenishment activities
- Collaborate with weekend team members to maintain store presentation and cleanliness standards
- Resolve customer inquiries with professionalism and efficiency
- Support visual merchandising initiatives to enhance customer experience
- Participate in weekend inventory counts and loss prevention protocols
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Basic math proficiency and comfort with POS systems
- Detail-oriented with organizational abilities
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and team-oriented mindset