Job Description
Join GlobalTech Solutions for an urgent weekend shift opportunity with an exclusive sign-on bonus! We're immediately hiring dedicated professionals in Boston, MA and North Carolina to support our 24/7 operations. This high-impact role offers competitive compensation, comprehensive benefits, and rapid career advancement. Don't miss this limited-time opportunity to elevate your career while enjoying weekend flexibility!
Why GlobalTech?
- Immediate $5,000 sign-on bonus (paid after 30 days)
- Weekend shift premium: +15% hourly rate
- Health insurance, 401K match, and paid certifications
- Hybrid work options after training period
Responsibilities
- Provide 24/7 technical support during weekend shifts (Sat-Sun)
- Resolve complex system issues with SLA adherence
- Collaborate with global teams via ticketing systems
- Document incidents and knowledge base contributions
- Lead critical system patch deployments
- Mentor junior team members during on-call rotations
- Analyze performance metrics for optimization
Qualifications
- 3+ years in IT operations/technical support
- Expertise in cloud platforms (AWS/Azure/GCP)
- Weekend availability mandatory (Sat-Sun 12AM-8PM)
- CompTIA Network+ or equivalent certification
- Experience with monitoring tools (Splunk/Datadog)
- Strong problem-solving under pressure
- Excellent written and verbal communication