Job Description
Immediate Start! No Experience Needed - We Train You!
Join our dynamic team in Louisville, KY as an Entry-Level Customer Service Specialist. This direct hire opportunity is perfect for motivated individuals ready to launch their careers. Enjoy comprehensive training, competitive pay, and a supportive environment where growth is prioritized.
Why Apply?
- Full-time benefits package including health insurance and 401K
- Paid training program and career advancement paths
- Collaborative team culture with mentorship opportunities
- Modern downtown office with flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to meet department goals
- Participate in weekly training sessions
- Maintain accurate documentation of customer interactions
- Support cross-functional projects as assigned
Qualifications
- No prior experience required - open to all backgrounds
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Ability to learn new technologies quickly
- Positive attitude and problem-solving mindset
- Basic computer proficiency (typing, internet navigation)
- Reliable transportation to downtown Louisville office