Job Description
Immediate opening for part-time customer service professionals in Kansas City, MO! We're urgently hiring energetic individuals to join our dynamic team and deliver exceptional client experiences. This flexible role offers competitive pay and the opportunity to grow with a leading staffing agency.
Our ideal candidates thrive in fast-paced environments and are passionate about helping others. If you're ready to start immediately and make an impact, we encourage you to apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and process transactions accurately
- Update customer databases with detailed interaction records
- Collaborate with team members to resolve complex client concerns
- Meet daily performance metrics for response time and satisfaction
- Participate in ongoing product knowledge training
- Maintain professional communication standards across all channels
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficient with CRM software (Salesforce, Zendesk)
- Ability to multitask in high-volume settings
- Flexible schedule availability (evenings/weekends)
- Positive attitude and problem-solving mindset
- Background check required upon hiring