Job Description
Immediate opening for motivated part-time Customer Service Representative in Tampa, FL! Join our dynamic team delivering exceptional client experiences. This urgent role offers flexible scheduling and growth opportunities in a fast-paced environment. Perfect for students, professionals seeking supplemental income, or career changers. Apply now to start immediately!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues, product questions, and service complaints
- Document interactions accurately in CRM system
- Collaborate with support team to resolve complex cases
- Meet/exceed customer satisfaction metrics
- Process orders and returns efficiently
- Participate in bi-weekly team training sessions
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Flexible availability including evenings/weekends
- Positive attitude and team player mentality
- Tampa local preferred (commute to Harbor Dr)