Job Description
Immediate Opening: Join Our Dynamic Team! We're seeking a passionate Part-Time Customer Service Representative to deliver exceptional experiences. This urgent role offers flexible hours and competitive pay in the heart of Los Angeles. If you're a people person ready to make an impact, apply now!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with support teams to escalate complex cases
- Meet/exceed customer satisfaction targets
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with CRM software (e.g., Salesforce)
- Ability to work flexible shifts including weekends
- Spanish bilingual preferred
- Quick learner with tech-savvy mindset