Job Description
We are urgently hiring for our Tampa, FL facility. If you are looking for a job that starts tomorrow and offers competitive pay, this is your opportunity. Our client provides 24/7 support and is looking for dedicated individuals to join our night shift team.
Join a dynamic team where your contributions matter. We offer a supportive environment, flexible scheduling, and immediate start options for qualified candidates. Don't wait—apply today!
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email.
- Enter and maintain accurate customer data in our CRM systems.
- Resolve customer issues and escalate complex problems when necessary.
- Provide technical support for standard software applications.
- Collaborate with the day shift team to ensure seamless operations.
- Adhere to company policies and quality assurance standards.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Strong communication and interpersonal skills.
- Ability to work rotating night shifts (6:00 PM - 6:00 AM).
- Reliable transportation to and from the Tampa office.
- Previous customer service experience is a plus but not required.