Job Description
Join Milwaukee's fastest-growing service team! We're urgently hiring entry-level Customer Service Associates for our downtown Milwaukee location. Perfect for recent graduates or career changers, this role offers rapid growth potential with industry-leading training and a guaranteed $2,000 sign-on bonus. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions matter immediately.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, troubleshoot issues, and resolve complaints efficiently
- Document interactions accurately in our CRM system
- Collaborate with cross-functional teams to improve service quality
- Meet daily performance metrics while maintaining customer satisfaction standards
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Exceptional verbal/written communication skills
- Basic computer proficiency with ability to learn new systems quickly
- Strong problem-solving abilities and attention to detail
- Positive attitude with customer-first mindset
- Ability to work flexible hours including weekends if needed
- Valid Wisconsin driver's license (for occasional off-site tasks)