Job Description
Join our dynamic team at California Tech Solutions Inc. and seize this urgent opportunity for a direct-hire IT Support Specialist role with weekly pay! We're seeking a dedicated professional to provide exceptional technical support across our Los Angeles operations. Enjoy competitive compensation, comprehensive benefits, and the stability of a permanent position with our industry-leading tech company. Immediate start available!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Manage and resolve system outages, security incidents, and user access issues
- Install, configure, and maintain workstations, servers, and peripheral devices
- Document IT processes, procedures, and knowledge base articles
- Collaborate with cross-functional teams to implement system upgrades and security patches
- Monitor system performance and proactively address potential bottlenecks
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in a corporate environment
- CompTIA Network+ or equivalent certification required
- Proficiency in Windows Server administration and Active Directory
- Strong troubleshooting skills for hardware, network, and application issues
- Experience with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Excellent communication skills and customer service orientation
- Ability to work independently and manage multiple priorities
- Relevant degree in Computer Science or IT preferred