Job Description
Join our dynamic team at TechSolutions Pro and seize this urgent full-time opportunity with an exclusive $10,000 sign-on bonus! We're seeking a highly motivated IT Support Specialist to deliver exceptional technical assistance to our Louisville-based clients. This is your chance to accelerate your career while enjoying competitive compensation, comprehensive benefits, and a collaborative work environment. Immediate start available – apply now!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with minimal supervision
- Deploy and manage cybersecurity protocols to protect organizational data
- Train end-users on new technologies and best practices
- Document all technical procedures and maintain accurate incident logs
- Collaborate with cross-functional teams to implement system upgrades
- Ensure 99.9% system uptime through proactive monitoring
Qualifications
- 3+ years of experience in IT support or helpdesk roles
- CompTIA Security+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms (Azure/AWS)
- Strong troubleshooting skills with network infrastructure (routers, switches, VPN)
- Excellent written and verbal communication abilities
- Ability to manage multiple high-priority tasks simultaneously
- Valid driver's license for occasional client site visits