Job Description
Join our dynamic team in Washington, DC as an IT Support Specialist! We're urgently hiring for multiple roles with a $5,000 sign-on bonus to secure top talent immediately. This premium opportunity offers career growth in a fast-paced environment with cutting-edge technology. Don't miss your chance to make an impact in the nation's capital!
Responsibilities
- Provide Tier 2/3 technical support for hardware/software systems
- Manage Active Directory, cloud infrastructure, and network security protocols
- Deploy and maintain Windows 10/11 and macOS environments
- Collaborate with cross-functional teams on IT projects
- Document SOPs and maintain IT asset inventory
- Lead cybersecurity incident response procedures
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA Security+ or equivalent certification required
- Proficiency in Azure AD, SCCM, and Intune
- Strong troubleshooting skills for network and hardware issues
- Experience with ServiceNow or ITSM platforms
- Excellent communication and customer service abilities