Job Description
Are you ready for an Urgent Hiring opportunity with Weekly Pay options?
We are seeking a highly skilled IT Support Specialist for a Direct Hire position in the heart of Atlanta, Georgia. Our client, a rapidly growing enterprise based in Texas, is expanding its operations in the Southeast and needs top-tier technical talent immediately to drive their infrastructure forward.
Why Join Us?
- Urgent Placement: This is a direct-hire role, not a contract. We are looking to fill this position immediately.
- Weekly Pay: Get paid on time, every week, with guaranteed compensation.
- Modern Environment: Work with cutting-edge technology in a collaborative, premium office setting.
- Competitive Benefits: Comprehensive health, dental, and vision insurance, plus a 401(k) matching plan.
Don't miss this chance to advance your career in a stable, direct-hire capacity. Apply today!
Responsibilities
- Tier 2/3 Technical Support: Provide advanced troubleshooting and issue resolution for desktops, laptops, printers, and network connectivity.
- Hardware & Software Management: Install, configure, and maintain operating systems, applications, and peripherals.
- User Onboarding: Lead the end-to-end onboarding process for new employees, setting up their workstations and access rights.
- Incident Management: Log and track all IT incidents and service requests in the ticketing system (e.g., ServiceNow) with high efficiency.
- Network Support: Assist in maintaining local area networks (LAN) and wide area networks (WAN) to ensure optimal performance.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or a related field (Bachelor's degree preferred).
- Certifications: CompTIA A+ or Network+ certification is highly desirable.
- Experience: Minimum 3-5 years of experience in IT support, help desk, or systems administration.
- Technical Skills: Proficiency in Windows and macOS environments, Active Directory, and Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a customer-centric approach.
- Problem Solving: Strong analytical skills with the ability to troubleshoot complex technical issues independently.