Job Description
Join Omaha Tech Solutions' dynamic team as an IT Support Specialist! We're urgently hiring direct-hire professionals to deliver exceptional technical support across our growing infrastructure. This role offers competitive compensation, comprehensive benefits, and rapid career advancement opportunities in Omaha's thriving tech sector. If you're passionate about solving complex challenges and driving digital transformation, apply today!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Deploy and manage cloud infrastructure (AWS/Azure) solutions
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT processes and maintain knowledge base articles
- Collaborate with cross-functional teams on system integrations
- Monitor system performance and optimize resource utilization
- Lead incident response and disaster recovery initiatives
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency in Windows Server administration and Active Directory
- Strong scripting skills (Python/PowerShell/Bash)
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent problem-solving and communication abilities
- CCNA or Cloud+ certification preferred