Job Description
We are looking for driven individuals to join our growing team in Memphis, TN. This is an urgent hiring opportunity for entry-level professionals. We offer comprehensive training, a supportive environment, and the chance to advance quickly within the company.
Why Apply?
- Competitive hourly pay ($18 - $22/hr).
- Full benefits package (Medical, Dental, Vision).
- Paid training and career advancement paths.
- Modern office facilities in the heart of Memphis.
Responsibilities
- Customer Interaction: Manage incoming calls and emails to assist clients with inquiries and solutions.
- Problem Solving: Resolve customer complaints and issues professionally to ensure retention.
- Data Management: Accurately enter and update customer information into our database systems.
- Team Collaboration: Work closely with team leads and peers to meet daily and monthly targets.
- Process Improvement: Identify trends in customer feedback and suggest improvements.
- Administrative Support: Prepare reports and handle basic office administration tasks.
Qualifications
- Education: High school diploma or GED is required.
- Experience: Previous customer service or sales experience is a plus, but not mandatory.
- Skills: Strong verbal communication and active listening skills.
- Computer: Basic proficiency with MS Office and computer navigation.
- Attitude: Professional, enthusiastic, and reliable demeanor.
- Location: Must be willing to work on-site in Memphis, TN.