Job Description
Are you looking to kickstart your career in the thriving Raleigh area?
Apex Logistics Solutions is currently seeking dedicated individuals for immediate Direct Hire positions. We offer a comprehensive training program, so no prior experience is necessaryβjust a positive attitude and a strong work ethic.
Join a fast-paced team where your growth matters. We are committed to providing excellent service and are looking for team members who are ready to learn and excel.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Process and verify customer orders, ensuring accuracy and handling discrepancies.
- Collaborate with the warehouse and logistics teams to resolve delivery issues.
- Maintain a clean and organized workspace to ensure safety and efficiency.
- Upsell products and services to meet departmental sales targets.
- Document customer interactions and transactions accurately in the CRM system.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to multitask in a busy office environment.
- Basic computer proficiency and typing skills.
- Reliable internet connection (if remote work is applicable).
- Willingness to work flexible hours including weekends or evenings if needed.