Job Description
Urgent Hiring: Immediate Start Available!
We are seeking a dynamic Technical Support Specialist to join our growing team in Baltimore, MD. This is a high-impact role offering immediate start dates for qualified candidates.
In this position, you will be the frontline of our IT operations, ensuring our internal systems run smoothly and our employees have the technical support they need to succeed. We value speed, accuracy, and a proactive approach to problem-solving.
Why Apply?
- Immediate start upon successful background check.
- Competitive salary and comprehensive benefits package.
- Opportunity for rapid career growth within a stable organization.
Don't wait—apply today to secure your future with Apex Tech Solutions.
Responsibilities
- Provide exceptional technical support to internal staff via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Manage and maintain inventory of IT equipment and peripherals.
- Document technical procedures and update knowledge base articles.
- Collaborate with senior IT staff to implement system upgrades and security patches.
- Assist in the setup and configuration of new workstations and devices.
Qualifications
- Associate degree in Information Technology or equivalent work experience.
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and basic network concepts.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Reliable transportation for occasional on-site support.