Job Description
Join our award-winning healthcare team in Charlotte, NC! We're urgently hiring a Healthcare Coordinator to deliver exceptional patient support in a fast-paced environment. This role offers competitive compensation, comprehensive benefits, and a $10,000 sign-on bonus for qualified candidates who start within 30 days. Enjoy professional growth opportunities in one of America's most dynamic healthcare markets.
Responsibilities
- Coordinate patient care plans across multidisciplinary teams
- Manage electronic health records with precision and confidentiality
- Conduct eligibility verifications and insurance pre-authorizations
- Serve as primary liaison between patients, providers, and insurance carriers
- Implement quality improvement initiatives for patient satisfaction
- Maintain compliance with HIPAA and healthcare regulations
- Train and mentor new team members on department protocols
Qualifications
- Associate's degree in Healthcare Administration or related field
- 2+ years experience in healthcare coordination or patient services
- Certified Medical Administrative Assistant (CMAA) preferred
- Proficiency in Epic EHR and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to prioritize tasks in high-pressure environments
- Valid North Carolina healthcare professional license