Job Description
We're urgently hiring a Full-Time IT Support Specialist to join our dynamic team in Mesa, AZ. This critical role requires immediate availability to support our growing tech infrastructure. If you're passionate about resolving technical challenges and thrive in fast-paced environments, apply now to start your career with us!
Responsibilities
- Provide on-site and remote technical support for hardware/software issues
- Manage and maintain network infrastructure including servers and cloud systems
- Implement cybersecurity protocols and ensure system compliance
- Train employees on technology best practices and new tools
- Document IT processes and create technical documentation
- Collaborate with cross-functional teams on system upgrades
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of hands-on IT support experience
- Proficiency in Windows/Linux systems and network troubleshooting
- CompTIA A+/Network+ certifications required
- Strong problem-solving and communication skills
- Experience with cloud platforms (AWS/Azure) and security tools