Job Description
Join our dynamic team immediately! Ohio Local Services Inc. is urgently hiring entry-level Customer Service Associates for our Columbus headquarters. No experience required – we provide comprehensive training to kickstart your career in a supportive, fast-paced environment. Enjoy competitive pay, full benefits, and growth opportunities within 6 months. Perfect for recent graduates or career changers seeking stability and advancement. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, payments, and returns accurately using our CRM system
- Collaborate with team members to resolve complex customer issues
- Maintain detailed records of customer interactions and transactions
- Meet daily performance metrics including response times and resolution rates
- Participate in ongoing product knowledge training sessions
- Support cross-departmental initiatives during peak seasons
Qualifications
- High school diploma or equivalent (college students welcome)
- Basic computer proficiency and typing speed (30+ WPM)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Reliable transportation and consistent attendance
- Positive attitude with customer-first mindset
- No prior experience required – training provided
- Must be available for flexible shifts including weekends