Job Description
We're urgently seeking a dynamic Customer Service Specialist to join our growing team in Jacksonville! This immediate hire position offers competitive pay, comprehensive benefits, and rapid onboarding. If you're a people person with a passion for problem-solving, apply today and start your career with us tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and manage customer accounts
- Document interactions in CRM systems
- Collaborate with sales and support teams
- Meet/exceed performance metrics
- Identify opportunities for service improvements
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficient with Microsoft Office
- Strong communication skills
- Ability to work flexible hours
- Basic data entry experience
- Positive, solution-oriented mindset