Job Description
Join Oklahoma City's fastest-growing team! We're urgently hiring Customer Service Representatives to start tomorrow. This is your chance to launch your career with a company that values growth and local talent. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions matter.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns with empathy and efficiency
- Process transactions and update customer records accurately
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed performance metrics for call resolution and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficiency with CRM software and MS Office
- Ability to thrive in fast-paced environments
- Positive attitude and problem-solving mindset
- Available for flexible scheduling including weekends