Job Description
Immediate Opportunity in Columbus, OH! MetroStaff Solutions is urgently hiring Customer Service Representatives for our downtown headquarters. Join our dynamic team and start your career tomorrow!
We're seeking passionate individuals to deliver exceptional customer experiences while working in a fast-paced, collaborative environment. No experience necessary – we provide comprehensive training!
Benefits Include: Health insurance, paid time off, and career advancement opportunities. Apply today to secure your spot!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible hours (including weekends)
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown location
- Passion for helping others