Job Description
Join our dynamic team at TechHire Solutions and start your new career tomorrow! We're urgently hiring Tech Support Specialists in San Jose with immediate weekly pay. No waiting for payroll cycles – get paid every week for your exceptional skills in troubleshooting and customer service. Work with cutting-edge technology in a collaborative environment that values innovation and growth. If you're ready to hit the ground running and make an impact, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with efficiency and professionalism
- Train end-users on new technologies and best practices
- Document all support activities and maintain detailed case logs
- Collaborate with cross-functional teams to implement system improvements
- Monitor system performance and proactively address potential vulnerabilities
- Maintain strict compliance with security protocols and data privacy standards
Qualifications
- 3+ years of experience in technical support or IT helpdesk roles
- CompTIA A+ or Network+ certification required
- Proficiency in Windows OS, macOS, and cloud platforms (AWS/GCP)
- Strong diagnostic skills for hardware and software troubleshooting
- Excellent written and verbal communication abilities
- Ability to work flexible hours including weekends when needed
- Experience with ticketing systems (ServiceNow, Jira)
- Valid California driver's license for occasional on-site visits