Job Description
Are you ready to start tomorrow? Apex Tech Solutions is urgently hiring a Senior IT Support Specialist to join our dynamic team in Albuquerque, NM. This is a full-time opportunity for a technical expert who thrives in fast-paced environments and wants to make an immediate impact.
We are looking for a self-motivated professional to manage complex technical issues, ensure system stability, and provide top-tier support to our staff. If you are ready to kickstart your career today, apply now!
Responsibilities
- Provide advanced technical support and troubleshooting for hardware, software, and network issues.
- Manage and configure end-user devices, including laptops, printers, and mobile devices.
- Install, maintain, and troubleshoot operating systems (Windows, macOS, Linux).
- Collaborate with the IT team to implement new systems and upgrades efficiently.
- Document all technical incidents and resolutions in the knowledge base.
- Ensure data security and compliance with company policies.
Qualifications
- Minimum of 3 years of experience in IT support or a related field.
- Strong knowledge of Microsoft Office Suite and troubleshooting protocols.
- Experience with remote desktop tools and VPNs is required.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical concepts to non-technical staff clearly.
- Relevant certifications (CompTIA A+, Network+) are a plus.