Job Description
Are you looking for flexible part-time jobs in Houston, TX? Houston Digital Services is currently seeking a dedicated Part-Time Remote Customer Service Representative to join our growing team. We offer a supportive work environment, competitive pay, and the flexibility you need to balance your lifestyle.
In this role, you will be the first point of contact for our valued clients, ensuring their inquiries are resolved quickly and professionally. If you are a proactive problem-solver with excellent communication skills, we want to hear from you.
Responsibilities
- Respond to customer inquiries via email, chat, and phone with a focus on accuracy and speed.
- Resolve customer issues and complaints while maintaining a positive and professional demeanor.
- Update customer account information and maintain accurate records in our CRM system.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently in a remote setting.