Job Description
Are you looking for part time jobs in Houston, TX that offer flexibility and growth? Apex Support Solutions is seeking a dedicated Part-Time Customer Support Specialist to join our dynamic team. We pride ourselves on delivering top-tier service and are looking for individuals who are passionate about problem-solving and customer satisfaction.
In this role, you will provide exceptional support to our clients, manage inquiries efficiently, and help resolve issues with a positive attitude. Whether you are looking for a weekend role or evening shifts, we have opportunities that fit your lifestyle.
Why Join Us?
- Flexible Scheduling: Work around your life with our part-time shifts.
- Competitive Pay: Earn $18-$22/hour based on experience.
- Professional Growth: Opportunities to advance your career within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Resolve customer complaints and issues, ensuring a high level of customer satisfaction.
- Document all customer interactions and transactions accurately in our CRM system.
- Collaborate with the internal team to address complex issues and improve processes.
- Maintain a deep knowledge of our products and services to provide accurate information.
Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- Previous experience in customer service or support is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with basic computer applications and CRM software.
- Ability to work independently and manage time effectively.